The Pressure Is Real—and Growing
Higher education leaders, Presidents, Provosts, and Enrollment & Marketing teams, are navigating a more complex landscape than ever. Competition is increasing, expectations for ROI are rising, and the number of traditional college-aged students is projected to decline beginning around 2025, according to the Western Interstate Commission for Higher Education.
At the same time, student behavior is shifting. Today’s prospects, whether recent high school graduates, adult learners, or career changers, are more cost-conscious, more outcome-focused, and more selective in how they engage.
The question isn’t whether marketing matters, it’s whether your higher ed marketing strategy, investment, and leadership alignment are strong enough to compete.
Research shows a majority of students prioritize affordability and career outcomes when making enrollment decisions.
Strada Education Foundation
The Budget Challenge: Making Every Dollar Work Harder
Most institutions aren’t debating whether to invest in marketing, they’re questioning how much and whether it will work. That uncertainty often leads to short-term campaign bursts tied to immediate enrollment needs. But higher ed doesn’t operate on short timelines. Prospective students engage over months, sometimes longer, and require multiple interactions before taking action. Experts continue to emphasize the importance of sustained, multi-touch engagement throughout the enrollment journey.
When visibility is inconsistent, so is enrollment. That’s especially critical as students increasingly explore alternatives: certifications, workforce training, and flexible pathways, alongside traditional degrees.
Marketing budgets across industries average roughly 7–8% of revenue.
Gartner
Marketing as a Revenue Driver, Not a Line Item
To resonate with leadership and boards, marketing must be framed as a contributor to revenue and institutional sustainability.
Start with core questions:
- What is your net tuition revenue (NTR) per student?
- How many enrollments are needed to sustain or grow a program?
- What is the value of a completed credential: degree, certificate, or trade program?
Even modest gains can have meaningful impact. For example, enrolling 25 additional students at $5,000 in net tuition revenue represents $125,000 in incremental revenue, often exceeding the cost of a well-aligned marketing investment.
But growth doesn’t come from isolated tactics. A strong higher ed marketing strategy connects brand, enrollment marketing, digital experience, and ongoing optimization to move prospects from awareness to action. Marketing isn’t just about generating interest, it’s about fueling programs that lead to real outcomes.
Making the Case to Leadership and the Board
Boards and executive leaders are focused on sustainability, enrollment stability, and long-term relevance, not campaign metrics. Alignment happens when marketing is clearly tied to those priorities.
Start by grounding the conversation in growth. Are your enrollment goals supported by a strong, qualified pipeline? Are you reaching audiences beyond traditional students, such as adult learners, transfer students, workforce-focused prospects?
Then quantify the risk of inaction. If awareness stalls while competition increases, institutions lose ground, especially as students weigh more affordable and flexible options.
Standing still is not neutral, it’s a loss of market share.
It’s also critical to align marketing and enrollment efforts. Generating more inquiries isn’t enough—institutions need the right inquiries, supported by a strategy to nurture longer, more complex decision cycles. And for many institutions, internal teams are stretched across strategy and execution, making consistency difficult to sustain without the right support.
A More Strategic Approach to Higher Ed Marketing
Institutions gaining momentum are approaching higher ed marketing strategy differently. They’re investing consistently, aligning efforts to enrollment and revenue goals, and supporting priority programs with sustained visibility. They’re also clearly communicating affordability, outcomes, and real-world value, because that’s what today’s students are evaluating.
This is where a broader, integrated approach makes a measurable difference. Connecting brand to enrollment strategy, aligning messaging to workforce outcomes, optimizing digital experiences, and continuously refining performance, these aren’t standalone efforts. Together, they create the momentum institutions need to grow.
Awareness drives consideration. Consideration drives enrollment. And enrollment drives sustainability.
Now Is the Time to Align
As institutions plan for upcoming recruitment cycles, program growth, and budget decisions, alignment is essential, between budget and strategy, marketing and enrollment, leadership and execution. A clear, data-informed higher ed marketing strategy doesn’t just improve results. It builds confidence that marketing is a driver of growth, program viability, and long-term institutional strength.
In today’s environment, that alignment isn’t optional. It’s what separates institutions that adapt, from those that fall behind.

About the Author
Michael E. Ozan, Co-Founder & CEO at TWIST Creative, is a strategist and brand builder trusted by purpose-driven CEOs and boards. For over 25 years he’s delivered market guidance and campaigns that align teams, sharpen spend, and produce measurable, defensible outcomes.