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TWIST is seeking an Account Executive (Full Time) to support our growing client roster. This individual will be employed as a full-time salaried employee. Location is in-person at TWIST’s Cleveland office.

The Account Executive plays a pivotal role in keeping projects moving internally and ensuring client expectations and deadlines are met. The ideal candidate will have strong time management skills along with excellent communication and organizational skills. While the primary focus of the position is project management, the position also includes client communication and other administrative duties that support agency operations.

Job Type: Account Executive (Full Time)
Work Location: In-Office (Cleveland)
Pay: Salary commensurate with experience
Schedule: 8:30A-5:00P, Mon-Fri (additional evening/weekend hours on occasion)
Education: Bachelor’s Degree or Equivalent Combination of Education/Work Experience

Responsibilities:

• Supports the President and Account Director in developing and advancing client relationships, vendor/partner relationships, while also acting as a strategic thinker on behalf of our clients.
• Supports and manages internal and external creative team in finding solutions and moving projects toward completion, on time and on budget.
• Project management of client and agency projects, including brand strategies, advertising campaigns, photo and video shoots, media plans, public relations strategies and more.
• Communicating clear and timely updates on projects to relevant team members, including creation of status and conference reports, and developing project briefs and timelines.
• Proofreading and quality assurance, ensuring all feedback/revisions are properly implemented.
• Administrative duties as assigned in support of agency operations.

Skills:

• 2-4+ years of experience in office management, project management, or education (we can train!)
• Strong verbal and written communication skills both internally and client-facing
• Excellent analytical and organizational skills
• Ability to manage multiple projects of various scales simultaneously
• Punctuality, dependability, and consistency
• Dropbox, Google Drive, and similar file management systems
• Hive, Slack, Teams, and similar project management systems
• Microsoft Office

TWIST is seeking a Copywriter/Brand Strategist (Freelance) to assist in the development and execution of advertising campaigns to support our growing client roster. This individual will be employed as a part-time independent contractor with hours determined on an as-needed basis. Location is primarily remote with the option to occasionally work in our Cleveland office.

The Copywriter/Brand Strategist will be a strategic thinker and creative writer with a proven track record in developing strategies and creating high-quality content, key message platforms, engaging social content, and campaign themes. The main responsibility is creative copy creation across a range of deliverables such as digital ads, annual reports, social content, newsletters, landing pages, etc.

Job Type: Copywriter/Brand Strategist (Freelance/Independent Contractor)
Work Location: Remote (with opportunities to work in TWIST office)
Pay: TBD/per hour (commensurate with experience)
Schedule: Flexible, but should be available and responsive during TWIST’s normal office hours (8:30A-5:00P EST, Mon-Fri)
Education: Bachelor’s Degree or Equivalent Combination of Education/Work Experience

Responsibilities:

• Develop strategic concepts, key message platforms, and campaign themes
• Develop advertising concepts, headlines, taglines, and body copy across channels
• Develop copy themes and key messages into scripts for broadcast, digital and traditional placements
• Develop name concepts and taglines
• Develop detailed technical writing
• Follow creative direction and suggest appropriate solutions based on project goals

Skills:

• Copywriting / Strategy Experience (2-4 years, preferably in agency setting)
• Excellent verbal and written communication skills
• Demonstrated ability to clearly and concisely express and explain ideas
• Ability to adjust content voice/tone to connect with the target audience
• Microsoft Office
• Dropbox / Google Drive

Note: Established freelancers receive priority consideration for any future full-time opportunities that become available.

TWIST is seeking a Graphic Designer (Freelance) to create engaging and on-brand graphics and content for a variety of media to support our growing client roster. This individual will be employed as a part-time independent contractor with hours determined on an as-needed basis. Location is primarily remote with the option to occasionally work in our Cleveland office.

The work demands creative flair, up-to-date knowledge of industry software, attention to detail, and a professional approach to workflow and communication. Candidates will help with the creative development and execution of marketing materials for a variety of clients and industries. Candidates must have the creative abilities to craft compelling, original, and unique designs that serve to meet client goals for success.

Job Type: Graphic Design (Freelance/Independent Contractor)
Work Location: Remote (with opportunities to work in TWIST office)
Pay: TBD/per hour (commensurate with experience)
Schedule: Flexible, but should be available and responsive during TWIST’s normal office hours (8:30A-5:00P EST, Mon-Fri)

Responsibilities:

• Design of print materials and digital materials – including brochures, reports, posters
• Design of digital and print advertisements
• Assist in development of brand identity
• Packaging design
• Social media asset development
• Web asset development

Education: Bachelor’s Degree or Equivalent Combination of Education/Work Experience

Skills:

• Graphic Design (2-4 years, preferably in agency setting) (Required)
• Adobe InDesign; Illustrator; Photoshop (2-4 years) (Required)
• Adobe After Effects (Preferred)
• UX Design (Preferred)
• Canva (Optional)
• Apple Keynote (Preferred)
• Microsoft Office (Preferred)

Note: Established freelancers receive priority consideration for any future full-time opportunities that become available.

TWIST is seeking a Social Media Strategist (Freelance) to assist in the development and execution of social media campaigns to support our growing client roster. This individual will be employed as a part-time independent contractor with hours determined on an as-needed basis. Location is primarily remote with the option to occasionally work in our Cleveland office.

The Social Media Strategist will have experience developing strategies, creating high-quality content, and scheduling posts across all social media platforms.  The candidate will monitor analytics, research social trends, and maintain a cohesive social strategy to achieve high levels of user engagement and client success.

Job Type: Social Media Strategist (Freelance/Independent Contractor)
Work Location: Remote (with opportunities to work in TWIST office)
Pay: TBD/per hour (commensurate with experience)
Schedule: Flexible, but should be available and responsive during TWIST’s normal office hours (8:30A-5:00P EST, Mon-Fri)

Responsibilities:

• Create, manage, and publish original and high-quality content across various social media platforms
• Analyze data and metrics to create monthly reports on web traffic, user engagement, and ROI
• Manage assigned social media accounts to ensure relevant, up-to-date content
• Respond directly to comments and questions on social media posts
• Collaborate with the team to grow the client networks and target new followers

Education: Bachelor’s Degree or Equivalent Combination of Education/Work Experience

Skills:

• Social Media Platforms: Facebook, Instagram, LinkedIn, and TikTok (Required)
• Social Media Management Platforms: Agorapulse; SproutSocial, Hootsuite; etc. (Required)
• Dropbox / Google Drive (Required)
• Microsoft Office (Required)
• Understanding of SEO and web traffic metrics/analytics (Preferred)
• Video reel editing: CapCut; etc. (Preferred)
• Excellent analytical skills (Required)
• Strong verbal and written communication skills (Required)
• Hands-on experience using social media to build brand awareness (Required)
• Ability to identify target audiences’ preferences and produce tailored content (Required)

Note: Established freelancers receive priority consideration for any future full-time opportunities that become available.