woman in dining room

Overview

Northwest Hardwoods, America’s largest hardwood lumber supplier, had recently expanded its portfolio through a major acquisition, bringing East Coast species into an already dominant Western offering. This created both an opportunity and a challenge: unify the expanded product family under a single, compelling brand story while elevating relevance with distributors, OEMs, and the design community.

TWIST was then brought in to reposition the company as more than a commodity supplier. The assignment centered on redefining Northwest Hardwoods as a coast-to-coast leader with a strong point of view on quality, beauty, and innovation.

Goal

Reposition the brand as “America’s Hardwoods Company;” align the expanded product portfolio under one brand; strengthen preference among distributors and OEMs; influence designers and architects.

Northwest Hardwoods logos and color palette
“Keep Pioneering” on orange background

Solution

TWIST began by developing a unified brand strategy and clear audience personas, ensuring the messaging resonated with distributors, OEMs, designers, and architects alike. From that foundation, the team built the “Keep Pioneering” platform, a story that blended Northwest Hardwoods’ heritage with a modern, design-forward expression of hardwood’s natural beauty.

The campaign elevated key species like Alder, reinforced the company’s coast-to-coast reliability, and positioned Northwest Hardwoods as a trusted partner to both industrial buyers and the design community. Public relations, influencer outreach, and digital content aditionally expanded awareness, while the redesigned website, collateral, and tradeshow environments created a cohesive identity across every touchpoint.

Results

30+

Editorial Mentions and Placements in 6 Months

100K

Unique Visitors on the Campaign Website During a 5-Month Paid Campaign

155%

Increase in Website Sessions

Northwest Hardwood webpages
social media stories with images of kitchens
aerial view of tradeshow booth
green sign with northwest hardwoods logo, handing from ceiling
man working with lumber
digital ads animation
dad and son in living room with dog

Relevant Work