About

Amplify Good.

Performance-Driven Marketing for Purpose-Driven Organizations Since 2000

At TWIST, we partner with faith-based schools, independent private institutions, and cause-driven nonprofits to amplify their mission and elevate their impact. Our thoughtfully packaged, fixed-fee services provide clarity and value, ensuring your success without hidden costs. For more than a quarter century, we’ve specialized in creating holistic brand and marketing strategies that inspire action and drive meaningful change. We don’t just build brands—we empower organizations dedicated to the betterment of humankind.

Mike Ozan

Mike Ozan
Chief Executive Officer & Chief Creative Officer

WHAT DO YOU DO HERE?
Hold hands, move mountains, accelerate fortunes, take punches, evangelize, meditate, panic, meditate, soothe, buckle down, cheerlead, excite clients and do what others say cannot be done.

WHAT DO YOU LIKE MOST ABOUT TWIST?
I am impressed with our grit and our grace and inspired by our fearlessness. I thrive on our deep belief in each other, our ideas and our clients. I love that every year more and more smart people buy into the dream of a husband and wife who set out to prove that Cleveland could be better.

Connie Ozan

Connie Ozan
Chief Design Officer

WHAT DO YOU DO HERE?
I’m the founder of TWIST with my husband Mike. As an agency visionary and decision-maker, I lead the team on TWIST projects and needs, from branding and interior experience, to agency management, operations and strategy.

WHAT DO YOU LIKE MOST ABOUT TWIST?
I started my career as a graphic designer. I love coming to TWIST because it's where I can "be me" and pursue that original passion. Most of all, I love our energy and the opportunity to work with the most talented creatives in Cleveland.

Charlene Coughlin

Charlene Coughlin
President

Stefanie D’Angelo

Stefanie D’Angelo
Director of Operations

Andrea Buskirk

Andrea Buskirk
Account Executive

Thiago Wimberly

Thiago Wimberly
Graphic Designer

Rachel Teuscher

Rachel Teuscher
Design Manager

TWIST Creative Inc. - A Full Service Advertising Agency