How Social Media for Schools Shapes First Impressions
When it comes to choosing the right school, families—especially moms—are doing what we all do: they’re researching online. It’s not just Google anymore – it’s Instagram, LinkedIn, and more. And here’s the shift schools can’t afford to ignore—social media for schools is no longer just a side-channel. It has become one of the very first ways a parent experiences your school’s brand.
That means your social presence is more than event recaps or spirit week photos. It’s a real-time expression of your culture, your values, and what it feels like to be part of your community. Families don’t just want to see test scores, they want to see themselves in your story.
Choosing the Right Social Media for Schools Platforms
If you’ve met with me before, you have heard me say this: “Not every channel is right for every school.” Just because there’s a social channel doesn’t mean it’s the right one for your school to be on. A scattershot approach can waste resources and dilute your brand. Instead, it’s critical to know your audience and where they spend their time. For some schools, Instagram might be the best place to reach parents of elementary-aged children. For others, TikTok can highlight authentic student voices. And for many, LinkedIn has become a smart channel for showcasing faculty achievements and recruiting top teaching talent.
Here’s another truth I always share: “If you don’t have time to dedicate to social or a social platform, don’t do it!” It will do you more harm not posting regularly. Consistency matters. An outdated feed signals to families—and other audiences—that your school isn’t active, engaged, or paying attention.
Social Media for Schools as Storytelling
Too often, schools think of social media as a tool only for admissions. But the reality is, your channels can (and should) tell your school’s value proposition to all of your audiences.
- Prospective Families: Parents want to see classrooms alive with learning, students engaged, and faculty who are passionate about what they do. They want to understand not just what you teach, but how it feels to be a part of your community. Social media for schools can demonstrate that personality and culture in a way no brochure can.
- Current Families: Don’t underestimate the role social plays in retention. Current parents love seeing their children recognized, community events highlighted, and achievements celebrated. Consistently showing the vibrancy of your school builds pride and strengthens their sense of belonging.
- Donors and Supporters: Social media is a powerful stewardship tool. Alumni, foundations, and community partners want to see impact. Highlight student successes, showcase new facilities, or share how financial aid is changing lives. When you connect the dots between a gift and the results it creates, you reinforce why investing in your school matters.
- Alumni: Alumni engagement is about more than fundraising—it’s about connection. Social is the perfect way to keep them tied to the school’s story, celebrate their achievements, and invite them back to campus (or to give back in other ways). When alumni see themselves in your content, they’re more likely to stay engaged.
- Teacher Recruitment: In today’s competitive market for great teachers, social media for schools has become an invaluable recruitment channel. Highlight your faculty, celebrate professional development, and show what makes your school an inspiring place to work. Prospective teachers are looking for culture just as much as parents are.
Building a Sustainable Social Media for Schools Strategy
The most successful schools on social don’t try to do everything—they focus on doing the right things well. That starts with a clear understanding of audience priorities, a consistent brand voice, and a content calendar that ensures regular posting without overwhelming your team.
It’s not about volume; it’s about intention. A thoughtfully planned strategy allows you to tell your story in a way that builds trust and engagement across all of your audiences.
The Bottom Line
Social media for schools is no longer optional for education brands. It’s where families, donors, alumni, and teachers are looking, connecting, and deciding. The question is not if your school should be on social—it’s how you’ll show up in a way that’s authentic, strategic, and sustainable.
Just remember: the right channels, a consistent voice, and a focus on storytelling will do more than fill a feed. They’ll shape the way your school is seen, valued, and chosen.

About the Author
Charlene Coughlin, Partner & President at TWIST Creative, has led brand and enrollment strategies for more than 50 private schools and nonprofits. She is a recognized expert in marketing, helping purpose-driven organizations connect with the audiences that matter most